Terms of Use

eCommPilot is a commerce research and operations platform. It can organize marketplace, supplier, operational and AI-assisted workflows for authorized workspaces. Features may change as the service develops.

Workspace access is limited to approved users. You are responsible for keeping your password and connected-service credentials confidential and for activity performed through your account. Workspace owners and administrators may control roles and access within their workspace.

You may connect third-party services such as eBay, AliExpress and AI providers. You must have authority to connect each account and must comply with the terms, policies and API rules of each provider. eCommPilot does not grant rights to third-party data beyond the rights provided by those services.

Some eCommPilot features may recommend or prepare commercial actions. Where approval controls are enabled, the responsible user must review the action before it is executed. You remain responsible for marketplace listings, prices, orders, fulfilment, refunds, cancellations, taxes, legal compliance and supplier decisions made through your business accounts.

You may not use eCommPilot to violate law, platform rules, intellectual-property rights, privacy rights, sanctions, export restrictions or security controls. You may not attempt to bypass access controls, obtain data you are not authorized to access, or use the service to deceive buyers, sellers or platform operators.

AI-generated suggestions can be incomplete or incorrect. They are assistance, not a substitute for business, legal, tax, compliance or financial judgment. Users should review material recommendations before acting on them.

Our handling of personal and connected-service data is described in the Privacy Policy and Data Deletion pages. You are responsible for having any notices, consents or legal basis required for data you submit or connect to the service.

We aim to keep the service reliable, but availability is not guaranteed. Third-party APIs, hosting providers and marketplace rules can change without notice and may affect features. We may modify or discontinue features when necessary for security, compliance, reliability or product development.

To the extent permitted by applicable law, eCommPilot is provided on an “as available” basis. We do not guarantee marketplace sales, supplier performance, ranking results, uninterrupted third-party access or the accuracy of third-party data. Liability is limited to the extent permitted by applicable law.

Access may be suspended or terminated where necessary to protect the service, comply with law or third-party platform requirements, respond to security risks, or address material misuse.

Questions about these terms can be submitted through the eCommPilot Support page or through the owner of the workspace that controls your account.